Useful links

If you need information, guidance or support on pension-related issues, it’s worth taking a look at some of these websites.

	PRISM NWPS member portal This is the secure pensions portal for members of the Northumbrian Water Pension Scheme, administered by Hymans Robertson. This portal enables members to see the pension record held for them and used in administration of the Scheme. Log in to the PRISM member portal
	Origen Financial Services Origen help members of the Northumbrian Water Pension Scheme understand their pension options in more detail and give impartial financial advice. Alternatively, if you are a Lifesight Scheme member, you can find another regulated independent financial adviser via the MoneyHelper site below. Visit the Origen Financial Services website
	MoneyHelper This service helps make your money and pension choices clearer, putting you in control with impartial help that’s on your side. It is backed by the government and free to use. Visit the MoneyHelper website
	ScamSmart Use this to check an investment or pension opportunity you have been offered and avoid scams. Visit the ScamSmart website
	Financial Conduct Authority A place to get guidance if you’re considering a defined benefit (DB) pension transfer. Visit FCA pension transfer website
	The Pension Service Part of the Department for Work & Pensions (DWP), this service provides information about your state pension benefits. Visit the Pension Service website
	The Pensions Ombudsman This is an independent organisation set up deal with pension complaints. They look at the facts without taking sides and the service is free to use. Visit The Pensions Ombudsman website
	The Pensions Regulator (TPR) TPR works with pension scheme trustees, scheme managers and employers to help protect your pension. Visit TPR website
	Pension Protection Fund (PPF) The PPF provides compensation to members of eligible defined benefit pension schemes in the event of the employer becoming insolvent and where there are insufficient assets in the pension scheme to cover the PPF level of compensation. Visit the PPF website
	Pensions Geeks Pension Geeks provide a range of helpful general support covering a range of financial matters from pensions to savings, debt and tax. This guidance is not tailored to either NWPS or the Lifesight Scheme. Visit the Pension Geeks website